Total Computer Help Terms and Conditions

IMPORTANT TERMINOLOGY: Throughout this document phrases "This Website", "The Website", "We", "Our", and "Us" imply TotalComputerHelp.com, and "Client", "User", "You", and "Your" imply the person accessing this website.

PLEASE READ VERY CAREFULLY THESE TERMS AND CONDITIONS, THE FAQ, AND ALL OTHER RELEVANT INFORMATION BEFORE USING THE RESOURCES PROVIDED ON THIS WEBSITE. CONTACTING US INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE DO NOT CONTACT US REGARDING ANY SERVICES PROVIDED VIA THIS WEBSITE.

Your Responsibilities

You agree to hold TotalComputerHelp.com, and all of its representatives, harmless from and against any claims, liability, loss, and expense, related to, arising from, or which may arise as a result of your usage of this website, any of its contents, or any communications with us. It is your responsibility to question any information provided via this website, or any communications with its representatives, you find questionable or unclear, and to ignore any help or advice you do not agree with. Furthermore, you agree not to take any malevolent action against this website and any and all of its representatives including, but not limited to, sabotage, fraud, hate mail, use of obscene language, and other unlawful actions.

Privacy Statement

We are committed to protecting your privacy. All information you provide while accessing resources provided on this website will only be accessed by us. We will never give out, share, or otherwise make available any information you provide us with to any third party outside of TotalComputerHelp.com, unless required by Law. We will never ask you for any private information, like your social security number or your credit card, unless required to complete a mutually agreed upon contract or provide a service. If we do ask you for your personal information, it is not only your right, but also your responsibility, not to provide it if you feel that it is unnecessary or that it would jeopardize your security and well being in any way.

Disclaimer

Exclusions and Limitations

• We do not sell anything, all that we provide is FREE and impartial help and advice, unless otherwise stated.
• We do not collaborate with any third-parties or vendors when it comes to providing computer advice. Our recommendations are based solely on what is practical and necessary, and what we consider best.
• The user is responsible for: thinking and acting critically, asking questions whenever something is not clear, double-checking everything whenever in doubt, and ultimately choosing to follow or ignore our recommendations.
• Everything we recommend is based purely on our own experience and judgment and is the same advice we would follow when dealing with our own computers. No technical certification is implied.
• All of the services provided on this website are provided exclusively for the betterment of the computing community and we do not stand to gain anything if you decide to take our help, other than your willing donations.
• We are not responsible for any damages, loss, or expenses acquired as a result of using this website, i.e. you are responsible for keeping yourself secure from any online dangers: maintaining your software up to date and following good judgment practices.
• Furthermore, we are not responsible for any damages, loss, or expenses acquired as a result of following our advice. You assume full responsibility for the results of implementing any and all of our suggestions.
• We reserve the right to change and update these Terms and Conditions at our discretion without notice, you are responsible for reviewing this document frequently.

Prohibited Uses

TotalComputerHelp.com will not be responsible for any prohibited or otherwise malevolent or illegal uses of any information or services provided on the website or through our communications. Users are solely responsible for using any and all resources provided on this website lawfully, as per their local laws and regulations. Any and all hateful, obscene, or illegal communications and comments will be either ignored or reported to authorities, at our discretion.

Payment

Unless otherwise stated, all of the services provided by TotalComputerHelp.com are completely FREE and are provided exclusively for the betterment of the computing community. If, for any reason, any service is not completely free, you will be clearly notified of this fact before any charges occur, and your explicit consent will be required to proceed with the transaction, if such occurs. We do accept donations from those clients that benefitted from our services and wish to support our undertaking. Any and all donations are purely voluntary and TotalComputerHelp.com will never take any actions to encourage donations by promising rewards of any kind or by limiting functionality available to you.

No Guarantee, No Warranty

TotalComputerHelp.com will not be held responsible for any services or information it provides. All services and information provided is based solely on our personal experience and best judgment and is the same information we would use ourselves. We, therefore, do not provide any guarantees regarding our services, it is your responsibility to decide whether or not to take our advice. Likewise, we do not provide any warranty on any equipment you acquire from us from the moment it leaves our hands on.

Cancellation Policy

There is currently no registration involved to use our services, so users are free to stop using this website at any time without notice unless we become financially invested in completing a previously agreed upon service, in which case you are responsible for completing all previously made agreements or for compensating our expenses, and are free to cancel as soon as your responsibilities have been completed. On the other hand, we will never cancel an ongoing transaction unless you fail or forfeit any of your responsibilities as a client in the transaction in question.

Availability

All services are available only upon request and only at our discretion. We reserve the right to grant or deny services on a case by case basis. We are not responsible for any website outages. We will usually respond to all emails within 24 hours and will complete all services within agreed to time frames, but we are not responsible for any delays or cancelations outside of our control.

Links to/from this website

We are not responsible for the content of any web pages linked to or from us, or for any damage the aforementioned links may do to your computer. As stated previously, we are not affiliated with any third-parties and do not promote any products or services, any and all advertisements on this website is provided purely to finance the website's operational expenses, and it is your choice regarding whether or not to click any advertisement links. On our side, we guarantee that you will never be purposefully encouraged to click an advertisement link and that no advertisements will ever purposefully block any content of the website.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all content relating to the website's services and the full contents of this website.

Please print and keep these Terms and Conditions for future reference.